Heatwave Houston Privacy Policy
Effective Date: January 28, 2025
At Heatwave Houston, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us, whether in person, online, or through our social media platforms. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect We may collect the following types of personal information:Contact Information: Name, phone number, email address, and social media handles.Fitness Details: Information related to your fitness goals, preferences, and health history (if voluntarily provided).Payment Information: Billing details for memberships or other purchases (secured through third-party payment processors).Website Data: IP address, browser type, and cookies to improve user experience.
2. How We Use Your Information We use your personal information for the following purposes:To schedule and manage your personal training sessions.To communicate with you about services, promotions, and updates.To personalize your fitness experience and provide tailored recommendations.To process payments and manage memberships.To improve our website, social media platforms, and overall customer experience.
3. How We Share Your Information We do not sell, rent, or share your personal information with third parties except in the following circumstances:Service Providers: To trusted third-party vendors for payment processing, email communications, and operational support.Legal Compliance: If required to comply with applicable laws or legal proceedings.
4. Your Rights You have the following rights regarding your personal information:
Access and Update: You can request access to the personal information we hold and update it if necessary.
Opt-Out: You can opt-out of receiving promotional communications at any time by clicking “unsubscribe” in emails or contacting us directly.
Data Deletion: You may request that we delete your personal data, subject to legal and operational limitations.
5. Data Security We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we encourage you to safeguard your own personal information.
6. Cookies and Tracking Technologies Our website and social media platforms may use cookies or similar technologies to improve your browsing experience. You can manage your cookie preferences through your browser settings.
7. Children’s Privacy Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from them.
8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review the policy periodically.
9. Contact Us If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: info@heatwavehouston.com
Phone: (281) 654-6324
Address: 1324 N Shepherd Dr Ste 240, Houston, TX 77008
